Hazlemere Commercial clients have the added security and benefit of the pre-contract and post-contract backing that each of their established system house suppliers provide. Even at the concept stage, the technical and design expertise and experience offered to clients via Hazlemere Commercial enhances the offering and significantly decreases the chance of any nasty surprises during installation, as clients are able to benefit from the direct involvement of system house experts right from the out set at no cost to them.
What is more the 4 main system houses used by Hazlemere Commercial (i.e. AluK, REHAU, Reynaers and Sapa Building Systems) all have accessible London Showrooms, less than an hour by train from Hazlemere’s 56,000 square feet Head Office Premises in High Wycombe. Consequently when architects and specifiers are considering what product(s) would best suit their new build or refurbishment project, they can visit one or even all of these showrooms in less than one day.
As an example of the project and product support provided by System Houses to Hazlemere Commercial’s clients, REHAU offer a complete and comprehensive support package to all approved specifiers like Hazlemere at every stage of a project. REHAU have a dedicated team of commercial managers who offer local support to help each project entered into with Hazlemere run as smoothly as possible. REHAU can provide the following support services via a partnership with approved REHAU suppliers and installers Hazlemere Commercial:
- Technical support (CAD details/calculations)
- Energy rating calculations
- Planning support
- Site surveys
- Field support
- Project specific specification provision
- CPD seminars
Like wise AluK and Sapa offer Hazlemere Commercial clients assistance with design and development, helping with structural, thermal, and wind resistance calculations. Like REHAU, AluK and Sapa have a close working relationship with Hazlemere Commercial, with all 3 system houses providing specialist software that enables accurate estimating, processing and fabrication, ensuring end users get competitive quotations for bespoke fenestration products. Each System House have a dedicated relationship manager who regularly visits and works with Hazlemere Commercial to provide the best outcome for clients, which helps increase the likihood of repeat business, and each of Hazlemere’s system house suppliers are also on hand even years into the warranty period to provide back up support (and where necessary any repacement parts etc) should any product or installation issues arise in the future.
